Frequently Asked Questions

1. What makes ChoiceBra different from other lingerie brands?

ChoiceBra focuses on combining comfort, style, and confidence for every woman. Our bras are thoughtfully designed with premium fabrics, precise fits, and supportive designs that make you feel beautiful — every single day.

2. How do I find my perfect bra size?

We offer an easy-to-follow sizing guide to help you measure your band and cup size accurately. If you’re unsure, our expert fitting team can assist you virtually or in-store to ensure the perfect fit.

3. Do you offer post-surgical or mastectomy bras?

Yes. ChoiceBra offers a curated collection of post-surgical and mastectomy bras designed for gentle support, comfort, and confidence during recovery.

4. Can I order from outside Canada?

Absolutely! We proudly ship across Canada and to select international locations. You can view shipping rates and timelines at checkout.

5. How long will it take to receive my order?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location — most Canadian orders arrive within 5–7 business days.

6. What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery on unworn, unwashed items with tags attached. Due to hygiene reasons, post-surgical garments and sale items are final sale.

7. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use that link to monitor your delivery in real time.

8. Are your bras covered by insurance or health plans?

Yes! Many post-surgical bras and prosthetic forms qualify for coverage under personal health plans or assistive programs. Keep your receipts for easy reimbursement.

9. How should I care for my bras to make them last longer?

We recommend hand-washing your bras in cold water with mild detergent and air-drying them flat. Avoid using a dryer or wringing the cups to maintain their shape and elasticity.

10. Can I get help choosing the right style for my needs?

Of course! Our fitting specialists are always here to help — whether you’re looking for everyday comfort, post-surgical support, or elegant styling. Reach out to us anytime for personalized recommendations.